August · Team Effectiveness: An Impact Study

10+ years accelerating team effectiveness. Here's what we've learned — and what we've proven.

A comprehensive case study of August's team acceleration model in action at McCain Foods, plus a decade of results across PepsiCo, Colgate-Palmolive, Bayer, Genentech, and more. Our approach has been published in Harvard Business Review. This is what the evidence shows.

Most organizations invest heavily in leadership development, culture programs, and team trainings. The programs are smart. The frameworks are sound. And almost none of it sticks.

It doesn't stick because the daily systems of work — how meetings run, how decisions get made, how handoffs happen — remain unchanged. The say-do gap isn't a people problem. It's a design problem.

August exists to close that gap. Not with more training, but by redesigning how teams actually coordinate — and coaching them through the transition until the new habits are self-sustaining.

Every company in our portfolio started with strong values and sound leadership principles. What they lacked was the connective tissue between principle and practice: the difference between knowing what good looks like and actually doing it every day.

How August Works

Three movements, every engagement.

01

Diagnose

Surface what's actually happening — not what the survey says, but how decisions really get made, where trust breaks down, and which coordination points are encoding the wrong behaviors. Qualitative depth layered on whatever data already exists.

02

Embed

A coach joins the team's real work — not as a trainer running workshops, but as an active coach introducing practices at actual decision points, meetings, and handoffs. Weekly cadence. 12-week sprints tied to real deliverables. The team practices new habits while shipping real work.

03

Hand off

Every practice is co-designed with the team, so the client owns it from day one. August builds internal coaching capability, facilitator networks, and playbooks — then steps back. The goal is independence, not a retainer.

The unit of change is the team, not the individual. We coach teams as systems — the practices are about how people coordinate, not personal development plans.

The Deep Case · McCain Foods

A $12B company with the right principles and the wrong speed.

McCain Foods runs on four leadership principles, translated into eight languages, and a 2030 strategy that demands cross-functional speed. But there was a gap between what the principles said and what actually happened in meetings, decisions, and handoffs.

Strategic priorities moved slower than they needed to. Decisions bottlenecked at senior levels. Teams operated in silos. They didn't need another training program. They needed a different way of working.

So in the fall of 2024, leadership made a bet.

The Bet · Fall 2024

Four pilot teams. Twelve weeks. Real priorities.

Leadership committed to a small experiment: four cross-functional pilot teams, each chartered with a 12-week mission tied to a real strategic priority. Senior sponsors who actually showed up. An embedded August coach in the room.

The model that emerged had a name — PACE — and a rhythm that made it different from any task force or tiger team McCain had run before.

The PACE Model
P
Purposeful
Chartered against a real strategic priority, with a clear north star.
A
Accelerated
A 12-week sprint with a weekly cadence — action, collaboration, demo.
C
Cross-functional
Built across silos by design, with the people who own the work.
E
Empowered
Decision rights defined upfront — not consensus, but "safe to try."
Demos, not statusSponsors see real work every two weeks — visibility, not permission-seeking.
RoundsA practice that gives every voice equity in the room before decisions are made.
Shoddy First DraftsProgress over perfection — share rough work early, iterate in the open.
The Proof · Early 2025

The results weren't debatable.

Teams restructured their entire weekly rhythm. Projects that previously took over a year began completing in fourteen weeks. Sponsors saw demos of real work every two weeks instead of status updates every quarter.

But the stronger signal was what happened next: leaders across regions started requesting PACE teams for their own priorities. Demand outpaced supply. The model had pull.

14 weeks
to deliver work that used to take more than a year

The Scale · Sep 2024 – May 2026

From four teams to a movement

How a four-team pilot became a company-wide capability — built on internal coaches, not more consultants.

Scroll to watch it grow

September 2024

The idea takes shape

McCain's leadership commits to a bold experiment: cross-functional pilot teams tackling the company's biggest strategic priorities with a new way of working.

October 2024

First cohort launches

Four pilot teams begin their 12-week sprints. Each one is cross-functional, sponsor-backed, and focused on a real strategic priority.

4

pilot teams · ~42 people

January 2025

First results land

The pilots complete their sprints. Demos to leadership, tangible outcomes, and a proof of concept that holds up. Leaders across regions start asking for teams of their own.

September 2025

Triple the scale

Twelve new teams launch simultaneously across North America, Europe, and APMEA. The program goes global.

16

total teams · ~120 people

January 2026

The second wave

A second cohort brings the total to 22 teams and 170+ people. PACE isn't a pilot anymore — it's becoming infrastructure.

22

teams · 170+ people

May 2026

A way of working, company-wide

Alongside the PACE teams, August trained 356 more McCainers across 20 sessions in five regions. Every SLT member is now building PACE teams into their F27 plans. August's core team throughout: three people.

556+

people practicing the new way of working

0
PACE teams
The Impact · What Changed

Business outcomes and behavior change, side by side.

$20M+
in CAPEX savings identified by a Global Engineering team in a 14-week sprint — now a blueprint for additional sites.
23.5%
average improvement across team effectiveness measures.
+29 pts
responsiveness to change — the behavior PACE is built to create.
+27 pts
valuing diverse views in decisions, and willingness to share failures.
94.7%
of PACE participants agree that Ways of Working is one of the changes necessary to deliver the 2030 strategy.
The Strongest Signal · Organic Spread

The model spread through practitioners, not consultants.

A plant leader becomes a coach
One PACE experience turned a plant leader into an internal champion.

After leading his own team, one PACE alumnus went on to charter, lead, and coach new teams at three additional sites — while bringing the practices into his everyday meetings. The model spreading on its own.

Demand, not mandate
A different part of the business funded its own team.

An alumnus in Global Snacking championed a new PACE team — with its own budget, from a different part of the organization. Organic demand is the clearest proof the way of working is real.

What We Learned

A way of working that works — if it has the right support.

Three things surfaced across every team.

1The biggest shift: from seeking approval to getting reactions.

Demo meetings changed how people seek alignment. Instead of working in isolation and presenting finished work for sign-off, teams started sharing rough work early and iterating in the open. The practices that enabled it — Shoddy First Drafts, Safe to Try, the weekly Action / Collaboration / Demo cadence — made progress, not polish, the default.

"We stopped working in the dark and waiting to be told we were right. Now we put something rough in front of people and get better, faster."

2The coach is the difference.

This was the single finding above all others. Teams with skilled coaches made decisions faster, stayed focused, and pushed through discomfort. Teams that tried to sustain the practices without a coach found the effect fading. The coach is what makes the way of working real.

3Without reinforcement, the muscle atrophies.

PACE work arrives on top of existing responsibilities. When a participant's direct manager isn't the PACE sponsor, they have no visibility into the work. The practices exist — but people need coaching, community, and visible leadership to sustain them.

Practitioners aren't asking for more content or training. They're asking for organizational infrastructure: coaches to guide them, a community to learn with, and leaders who practice what they ask. That's the difference between a transformation that ends and a capability that compounds.

The Pattern at Scale

The same model, proven across industries.

The McCain story is the most recent and most fully documented. But the model — embed with teams, coach in the flow of real work, build internal capability, hand off ownership — has been validated across industries, scales, and cultures over more than a decade.

PepsiCo · Where it started

A team of three grew a movement to every professional employee in 12 months.

August designed "Responsive Working" inside PepsiCo's North America Beverages division in 2014: five pilot teams, sprint-based cadence, safe-to-try decisions, embedded coaching. When PepsiCo UK adopted the model facing three straight years of revenue decline, it reversed the decline within eight weeks of launching its first team — +2.3% year one, +2% year two.

It scaled to 60 markets and 10,000+ employees, with an internal coaching network and global Center of Excellence built and handed off.

The academy validated it. Amy Edmondson (Harvard Business School) wrote both a teaching case and an HBR article — "Agility Hacks," Nov–Dec 2021 — naming August's founders as the designers of the methodology. Edmondson now sits on August's advisory board.
60
markets, globally
10,000+
employees reached
+32 pts
voice equity · +35 pts shipping weekly · +28 pts autonomy
Colgate-Palmolive · Proof of handoff

A 15-person internal Center of Excellence — running without us.

August partnered with Colgate's Global Change and Org Design function to embed agile habits — rounds, retrospectives, consent-based decision-making — into real work across the organization. Then we stepped back.

120+ teams through the program. 150+ internal coaches and experts trained. 50+ corporate priorities supported. Colgate owns and runs the capability independently. That's the point.

Third-party validated: +32% risk-taking encouraged · +26% quick to respond to change · post-engagement, 97.3% don't block safe-to-try ideas.
15
person internal CoE, running independently
120+
teams through the program
150+
internal coaches trained
Bayer · Decision speed in a consensus culture

7 days, not 1+ month.

Three engagements across Pharma Supply Chain, Consumer Health, and US Pharma Logistics — each addressing the same root problem: a consensus-driven culture slowing critical decisions in a company that needed to move faster.

A US Pharma Logistics team analyzed and implemented a distribution center shift in seven days versus the typical month-plus — cutting fulfillment risk by at least half. What made it work: decision-rights clarity ("safe to try"), team-level coaching, and practices designed for the constraints of regulated environments.

7 days vs. 1+ month
−50% fulfillment risk
Pharma Supply Chain
Consumer Health
US Pharma Logistics
The Through-Line
Start smallProve it with a pilot.
Embed in real workCoach in the flow, not in workshops.
Build capabilityInternal coaches and facilitators.
Hand offA system the client owns.
Watch it spreadPractitioners carry it forward.
By the Numbers

A decade of teams that practice their way to change.

10+
years practicing and refining this model, since 2014.
10,000+
practitioners reached across client engagements.
200+
internal coaches and facilitators built inside client organizations.
60+
markets and geographies, from a single PepsiCo division outward.
23.5%
average team effectiveness improvement at McCain.
HBR
an HBS teaching case and an HBR article validate the methodology.

August doesn't sell a framework. We embed with your teams, coach them through the transition, build the internal capability to sustain it, and leave you with a system you own.

The model works because it changes what people do on Monday morning — not what they say they believe in on Friday afternoon.

If you're evaluating partners for team effectiveness work, we'd welcome the chance to show you what this looks like in practice.

New ways of working that stick